Orders & Shipping
What are my shipping options?
Please allow 3-5 business days for our team to process your order once credit card authorization and verification have been obtained. Track your order here. Orders placed on Saturdays and Sundays will begin processing the following business day (excl
How can I track the status of my order?
After your order is shipped, you will receive an automated confirmation email with tracking information. You can also visit this page for tracking details. Please note: some carriers may not have tracking information available for up to 24 business h
Can I cancel or edit my order?
If you need to make a cancellation or adjustment and your order has not yet been fulfilled, please contact us at [email protected]. Once your item is in transit, we are unable to make any changes and you can visit our returns portal to make a re
What do I do if my tracking update says "delivered" but I did not receive my package?
Melinda Maria shipments do not require a signature upon delivery, except on orders over $1,000.00. While all shipping carriers are experiencing an unusually high volume of orders, we will do everything we can to make sure you get your product. Occasi
What if I am missing items from my order?
Email us at [email protected] with a description of the items missing from your order and your order number. We will get the missing item(s) to you as soon as possible.
What if I entered the incorrect shipping address?
Contact our customer service team via [email protected] with your name, order number and updated shipping address as soon as possible. In the case that your order has not been shipped yet, we will update your shipping information.
Gift With Purchase (GWP):
Free Gift with purchase valid during the timeframe for each GWP event, or while supplies last. No promo code is needed. You pick between gold or silver option, and add the product in your cart when the subtotal meets the GWP threshold. The free gift
Can I cancel or edit my order?
If you need to make a cancellation or adjustment and your order has not yet been fulfilled, please contact us at [email protected]. Once your item is in transit, we are unable to make any changes and you can visit our returns portal to make a re
What are MM Rewards?
With our customer loyalty program, MM Rewards, you earn points on every purchase. You can then redeem these for a discount off future orders. If you have an account on our site, you're already a member! Earn reward points for every purchase, followi
How do I use my loyalty points?
To take advantage of your rewards points, make sure you are logged into your MM account! You can then go to our "Rewards" tab to redeem your points for a unique discount code. Copy that code, paste it at checkout, and enjoy your discount!. You can al
What payment methods do you accept?
We accept many forms of payment at Melinda Maria! You can use Debit/Credit Card, PayPal, Shop Pay, Amazon Pay, Afterpay, Apple Pay, Google Pay, and Venmo. Sorry, we are not able to split payment between two methods for a single online order.
Do you have any discounts?
We offer a 10% discount for first-time customers who sign up for our mailing list. Visit our signup page and enter your e-mail address to receive your unique code by email! Please note that only one discount code may be used per order.
How do I apply my store credit?
Store credit is issued in the form of an e-gift card, which will be emailed to you. Please input your gift card code in the "discount code or gift card" box at checkout! If you can't find your gift card email, please email [email protected] an
Can I use more than one discount code at a time?
Only one discount code may be used per order. Gift cards, however, can be stacked along with discount codes.
Can I check my gift card balance?
Yes, just go here to check the balance of your gift card.